Vision, Mission, and Core Values

Vision

We aspire to provide the Penn Hills Community and Allegheny County with an outstanding municipal public library.

Mission

The Penn Hills Library strives to be a welcoming commuity center that provides information and equitable access to space, collections, materials, programs and services that enrich the quality of life and facilitate lifelong learning.

Core Values

  • Customer Focus - The primary goal is to serve every Patron with prompt, friendly, quality service.
  • Excellence - Strive for excellence through expertise and creativity.
  • Teamwork - Foster a team environment for the contributions of the Board, Director, Staff, Volunteers and Friends.
  • Respect - Treat everyone with mutual respect and dignity.
  • Information - Provide equitable community access to information through technology.
  • Literacy - Acknowledge the importance and foster an informed and literate community.
  • Lifelong Learning - Provide resources and services that contribute to lifelong learning.
  • Diversity - Embrace the diversity of the community through materials selection, programs, services and a handicap accessible facility.
  • Community - Provide a community center for cultural programs, leisure activities and exhibitions.
  • Collaboration - Foster partnerships and expand opportunities to provide more effective and efficient delivery of materials, services and programs.